1. PURPOSE
This Privacy Policy outlines how EKWIP ("we", "our", "us") collects, uses, and protects the personal and business data of users ("Clients") of our platform.
2. DATA COLLECTED
We collect the following types of data:
• Business Information : Company name, registration details, VAT number.
• User Identification : Name, email, role in the company.
• Platform Usage Data : Login activity, transactions, and inventory data.
• Financial Information : Payment details (processed through third-party providers).
3. PURPOSE OF DATA PROCESSING
Data collected is used for:
• Providing and improving our services.
• Ensuring compliance with legal and regulatory requirements.
• Processing transactions and managing billing.
• Securing and optimizing platform performance.
• Communicating with Clients regarding updates and support.
4. DATA SHARING & THIRD PARTIES
• EKWIP does not sell user data.
• Data may be shared with third-party service providers strictly for payment processing, platform security, and analytics.
• Clients' data is not shared with external marketplaces without explicit consent.
5. DATA SECURITY
• We implement industry-standard security measures to protect data from unauthorized access, loss, or disclosure.
• Access to Client data is restricted to authorized personnel only.
6. DATA RETENTION
• Data is retained for the duration of the Client's use of the Platform and for a maximum of 5 years after contract termination, unless legally required otherwise.
7. CLIENT RIGHTS
Clients have the right to:
• Access, modify, or delete their data upon request.
• Object to the processing of their personal data.
• Request data portability.
8. COOKIES & TRACKING
• Our Platform uses cookies for authentication and analytics.
• Clients can manage cookie preferences through their browser settings.
9. CHANGES TO THIS POLICY
• EKWIP reserves the right to update this Privacy Policy. Changes will be communicated via email or Platform notifications.
10. CONTACT
For data privacy inquiries, contact: hello@ekwip.io
